CallMyDoc App Answers Patients and Calls them Back On Its Own

CallMyDoc provides a replacement for any answering services, voicemail, or for any time a doctor or one of their staff cannot answer a phone. Can be used for a COVID hotline, staff can work at home remotely using the app, answer phones by itself and transcribe them directly into the EHR, and providers can work after hours or remotely using the app and it will self-document the phone encounter.

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Handles over 350,000 Patient calls a month

We take the pressure off of dealing with patient calls for doctors and their staff.

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Dashboard Access

All calls are displayed on a dashboard like visual voicemail for patients.

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About Company

Sphinx Medical Technologies was formed in 2013
The CallMyDoc™ app/service offered by Sphinx is designed to make the task of dealing with patient calls extremely easy and efficient:
- It is currently being used by practices of all sizes and specialties in 34 states, handling over 200,000 calls a month
- It replaces all traditional answering services and voicemail
- It also has additional features and capabilities not available in any of its competitors

CallMyDoc App Step by Step

The following is an overview of how the app works

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CallMyDoc Dashboard

The CallMyDoc Dashboard provides views of All aspects of its automated patient communications on one easy to use at a glance dashboard

The Main Dashboard

quickly view call types by clicking on each call type box

always know who worked on what calls and when

keeps a detailed log of every single log and puts it back on the patients chart when acrhived or closed out

different phone numbers can be added to create different caller and or patient workflows-1

remind or self-schedule up to 3000 patients an hour for various reminders

Featured Resource

CallMyDoc E-Book Download

This book contains information and statistics on keep performance indicators for your practice to show how call management work flows after hours or during the day can be more efficiently handled and streamlined with a more effective work flow