Automated Appointment Reminders

Why Appointment Reminders Matter

Missed appointments are one of the most preventable sources of revenue loss in healthcare. No-shows create empty schedule slots, consume staff time, and limit visibility into patient confirmations.

What CallMyDoc™ Does

CallMyDoc automatically reminds patients of upcoming visits and records their responses. Patients confirm or cancel without speaking to staff, and every response is tracked centrally.

Two-Wave Reminder Model

A first reminder is sent several days before the visit by text or email. A second automated phone call is delivered one day before the appointment to maximize confirmation.

How Patients Respond

Patients can confirm, cancel, request rescheduling, or ignore the reminder. All responses are automatically recorded and visible to staff in real time.

What Staff See

Staff access a single dashboard showing confirmed appointments, cancellations, reschedule requests, unanswered reminders, and voicemail results.

Daily Operational Workflow

Practices review confirmations each morning, refill cancelled slots, follow up on uncertain appointments, and prepare confidently for the day ahead.

Reducing No-Shows Without More Staff

Automated reminders eliminate manual calls, discover cancellations earlier, enable after-hours confirmations, and redirect staff time to patient care.

Reporting and Accountability

Exportable reports show confirmation rates, cancellation trends, no-show patterns, and performance by provider or appointment type.

Patient Experience

Patients receive simple reminders that work on any phone, require no portal login, respect preferences, and make responses easy.

Why CallMyDoc™

CallMyDoc treats appointment reminders as a core part of patient access. The result is fewer missed visits, less staff workload, and predictable schedules.