An App That Handles Patient Calls by Itself
This webinar shows how CallMyDoc can be used after hours and during the day
After hours, it has an app that allows the provider on call to see who
is calling them and why, to see a summary of the patient's chart, and to call the patient back with one
button or have the app call the patient back. The entire call is documented on the patient's
chart.
During the day, CallMyDoc can be used for call overflow. If a live person cannot answer the
phone or the phone is busy, CallMyDoc will answer the call, and transcribe the patient's request into one
of 12 categories, and automatically send a task to the right staff to handle it.
.png)
.png)
.png)
Founded in 2013 by Dr. Shahinaz Soliman and Carl Silva, CallMyDoc was created to solve the inefficiencies in patient–doctor communication.
To reduce provider workload and improve patient access through intelligent automation.
25M+
calls handled
5M
patients connected
38
Practices in 38 states
How CallMyDoc Turns Every Call into a Documented Interaction.
Step 1
Patient calls your practice — AI identifies them automatically.
Step 2
System transcribes, categorizes, and routes securely.
Step 3
Provider responds instantly — call is logged in EHR.
.svg)
.svg)
.png)
CallMyDoc™ emerges as the leading AI communication suite transforming how healthcare practices handle patient access, scheduling, and after-hours care.
.png)
.avif)