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athenahealth Marketplace Partner

AI Phone Automation for Direct Primary Care Practices on athenahealth

CallMyDoc connects natively with athenahealth — every patient call documented in athenaNet automatically. No message relay, no phone tag, no lost calls.

Native athenahealth Integration — Built for Direct Primary Care

CallMyDoc is an official athenahealth Marketplace partner. The integration works inside athenaNet — your Direct Primary Care team keeps their existing workflows while AI handles the phone volume.

Calls documented in athenaNet automatically

No manual message entry for staff

On-call routing matches your athenaNet schedule

Official Marketplace app — no IT setup required

Direct Primary Care Call Scenarios — Handled Automatically

These are the calls your Direct Primary Care practice gets every day. CallMyDoc handles them inside your athenahealth workflow.

24/7 member access & after-hours calls

DPC patients expect direct access. CallMyDoc ensures every member call is answered, triaged, and routed to you — with documentation so nothing is missed.

Chronic disease management & medication calls

Routine chronic care calls (refills, lab follow-ups, BP checks) are handled automatically, preserving your time for the complex cases that need you.

New member intake & onboarding calls

Prospective member calls and onboarding questions are handled professionally, converting inquiries into enrolled members.

What athenahealth Practices See with CallMyDoc

26M+
patient calls handled
68%
calls resolved by AI
38
states served
Zero
lost calls, ever

Ready to See It Working in Your Direct Primary Care Practice?

Most athenahealth Direct Primary Care practices are live in under 2 weeks. No IT department required.

Frequently Asked Questions

Does CallMyDoc integrate with athenahealth for Direct Primary Care practices?

Yes. CallMyDoc is an official athenahealth Marketplace partner. Every patient call is documented directly in athenaNet — your Direct Primary Care team keeps their existing workflow while AI handles call volume.

How does CallMyDoc handle after-hours calls for Direct Primary Care?

CallMyDoc answers every after-hours call, triages by clinical urgency, and routes only the calls that need the on-call provider. Everything is documented in athenaNet before callback — your team gets only the calls that truly require them.

How long does setup take?

Most athenahealth Direct Primary Care practices are fully live within 2 weeks. Setup includes athenaNet integration, call routing configuration, and on-call schedule setup. No IT department required.