Take Your Evenings Back. The On-Call AI Built By a Family Physician.
CallMyDoc filters every patient call so only the urgent ones reach you — on your phone, with the chart already pulled up. The routine 47% never rings. The answering-service voicemail callback at 11pm is gone. Median urgent response: 11 minutes. Documentation: automatic.
1,208 physicians on call daily · 11-min median urgent response · 27M+ patient calls processed · 0 missed pages
Built By a Physician Who Was Tired of Being Paged for Refill Questions at 2am.
CallMyDoc was founded by Dr. Shahinaz Soliman, a board-certified family physician with 30+ years of clinical experience. She built it because she lived the problem: patient calls consuming staff time, after-hours interruptions breaking into personal time, and verbal messages creating documentation gaps that the chart later had to absorb.
Every feature reflects how clinical workflows actually work — not how software engineers think they should work. If you've ever taken a 2am page about an appointment reschedule, this product was built for you.
11-Minute Urgent Median. 3× Faster Than Voicemail. 0 Lost Calls.
Reading a transcribed CallMyDoc message takes 3.62 seconds. Listening to a voicemail takes 21.70. Multiply that across an on-call weekend and the difference is hours. You spend that time on medicine — or sleep.
See It Live — Book a demo →Why It Matters
AI Handles Logistics. You Handle Medicine.
CallMyDoc is not an autonomous AI that makes clinical decisions. The AI identifies the patient by name and date of birth, transcribes the message, categorizes the request, and routes it to the right person at the right time. Every medical judgment is still yours. The platform exists so you can spend on-call time on medicine, not on message-taking.
What Reaches You vs. What Doesn’t
Handled Without You
- Appointment reschedules and confirmations
- Medication refill status questions
- Directions, hours, portal walk-throughs
- Non-critical lab result follow-up
- Insurance and billing routing
- New-patient onboarding inquiries
Reaches You on Mobile
- Concerning clinical symptoms
- Critical lab or imaging results
- Post-op or post-procedure complications
- Urgent medication issues
- Patient-identified emergencies
- Anything your routing rules flag as urgent
The On-Call Mobile App: One Tap, Done.
Open the app. See the patient name, date of birth, and the reason for the call — before you decide to call back. The message is already transcribed. The chart link is one tap away. Your callback connects directly through the app. Your response is timestamped and logged to athenahealth, Veradigm, or Altera TouchWorks automatically.
The entire interaction takes minutes — not the 20–30 minutes a traditional answering-service callback consumes between voicemail listening, manual chart lookup, callback attempts, and after-the-fact documentation.
1,208 physicians · 838,132 app events in 2025
From solo practitioners to 200+ location enterprise groups
After-hours calls are 80% less work via CallMyDoc compared to traditional voicemail callbacks.
Want to see your real call mix — what would reach you, what wouldn’t?
Book a demo →Malpractice Protection Built In. Every Call. Time-Stamped.
Verbal messages relayed by a third-party answering service are one of the most common sources of physician liability exposure — the "I never got that page" problem. CallMyDoc closes that gap automatically.
Every patient interaction is timestamped, transcribed, and stored permanently. For practices on athenahealth, Veradigm, or Altera TouchWorks, the record writes directly to the patient chart as a structured task or case. Complete, searchable audit trail: who called, when, what they said, who responded, what was decided.
During the Day: Fewer Interruptions, Better Focus on Patients in Front of You.
CallMyDoc filters the daytime call stream too. Refill follow-ups, scheduling, lab notifications, hours-and-directions — none of it interrupts the exam room. Urgent escalations come through immediately. Everything else lands in a structured queue for review between appointments. No random voicemail stream, no "the front desk just paged me again," no clinical attention split four ways.
"After-hours calls are 80% less work with CallMyDoc. I get the urgent ones on my phone with the chart already pulled up. The rest wait for morning staff. I used to dread on-call weekends. Now they’re actually manageable."
Dr. Shahinaz Soliman, M.D. — Founder, CallMyDoc
Board-certified family physician, 30+ years clinical experience
Built Around the Physician’s Workflow — Not Bolted on After.
On-Call Scheduling, Built In
Rotating schedules, multi-department coverage. The platform knows who’s on call at 11pm and routes urgent calls to that physician — no manual lookup, no "wait, am I on this weekend?"
Native EHR Integration
athenahealth, Veradigm Professional, Altera TouchWorks. Patient identification, chart access, and automatic documentation all happen within your existing workflow. No second portal to log into.
HIPAA-Compliant by Design
Zero breaches across 27M+ patient calls processed. SOC 2 certified. BAA on every account. Audit trail on every interaction.
Multilingual Out of the Box
43 languages supported. Patients are identified and triaged in their own language — the message that reaches you is in English with full context.
No Hardware. No Long Contracts.
Works through standard call-forwarding from your existing PBX. Goes live in days. Flat-rate pricing. No per-call fees. 30-day trial.
Designed for the Physician’s Phone
One-tap callback. Pre-loaded chart context. Auto-documentation. The interaction takes minutes, not the half-hour a traditional answering-service callback consumes.
Get Your On-Call Life Back. See It in 20 Minutes.
In a 20-minute demo we’ll show you how CallMyDoc maps to your specific on-call setup, call volume, and EHR — with real examples from practices your size. No long-term contract. 30-day trial. Founder-built.
Book a demo →Related Pages
CallMyDoc™ emerges as the leading AI communication suite transforming how healthcare practices handle patient access, scheduling, and after-hours care.
.png?width=30&height=30&name=6904b986ee52811e3ac737fb_instagram%20(1).png){kind=small}
.avif?width=800)