How CallMyDoc Works: AI Phone Automation in Action
Watch how AI-powered call handling works for practices from solo providers to 1,500+ physician groups.
Watch the 5-Minute Overview
See how CallMyDoc works for your practice — click to play
Founded in 2013 by Dr. Shahinaz Soliman and Carl Silva, CallMyDoc was created to solve the inefficiencies in patient–doctor communication.
To reduce provider workload and improve patient access through intelligent automation — freeing the equivalent of 2–3 staff positions at every practice we serve.
26M+
patient calls handled
5M
patients connected
38
Practices in 38 states
How CallMyDoc Handles Every Patient Call
From the moment a patient dials your practice to the final note in the EHR, CallMyDoc automates the entire workflow — so your staff can focus on care, not callbacks.
Patient Calls In
AI answers, identifies the patient by date of birth, and matches them to their chart
Smart Routing
System transcribes the request, categorizes it into one of 12 types, and routes it to the right staff
Provider Responds
Doctors review patient context in the app and call back with one tap — or let CallMyDoc do it automatically
Auto-Documented
Bidirectional: reads patient data from your EHR, then writes every call back as a structured encounter. Zero manual notes. Zero re-entry.
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CallMyDoc™ emerges as the leading AI communication suite transforming how healthcare practices handle patient access, scheduling, and after-hours care.
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