What features does CallMyDoc offer for medical practices?

CallMyDoc provides AI-powered call answering, automated appointment reminders, patient self-scheduling, after-hours call handling, e-prescriptions, on-call provider management, 43-language real-time translation, EHR integration (Altera TouchWorks, Athenahealth, eClinicalWorks, and Veradigm Professional), practice analytics dashboards, and provider paging with critical result delivery.

Does CallMyDoc integrate with my EHR system?

Yes. CallMyDoc integrates directly with Altera TouchWorks, Athenahealth, eClinicalWorks, and Veradigm Professional. Patient calls are automatically documented in the EHR, and providers see chart context on their mobile devices when responding to calls.

How much does CallMyDoc cost?

CallMyDoc uses flat-rate pricing with no per-call or per-minute charges, no setup fees, and no long-term contracts. Pricing is based on practice size, not call volume. A 30-day free trial is available to prove ROI before committing.

Is CallMyDoc HIPAA compliant?

Yes. CallMyDoc is fully HIPAA compliant with SOC 2 Type II certification. The platform has processed over 26 million patient calls with zero security breaches across its entire operational history since 2013.

One Platform. Every Patient Touchpoint Covered.

From first call to follow-up — AI handles scheduling, triage, documentation, and reminders automatically.

Smart Routing

Sends messages to the correct provider/staff instantly.

Automatic Documentation

Every call synced with your EHR.

One-Tap Callbacks

Call patients instantly or let the app do it for you.

E-Prescriptions & Refills

Approve refill requests directly from your phone.

KPI Dashboard

Track call volume, response time, and staff efficiency.

EHR Integrations

Works with Altera TouchWorks, Athenahealth, eClinicalWorks, and Veradigm Professional.

See These Features in Action

Watch how CallMyDoc handles a real patient call in under 30 seconds

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30-Day Free Trial · No Setup Fees · No Long-Term Contract

Calls are documented, staff aren’t overwhelmed, and patients get the fast response they deserve.

Castle Hills Family Practice — San Antonio, TX • 5,222 monthly calls

50% REDUCTION IN PHONE WORKLOAD

68.1% of business-hour calls handled automatically. Nursing staff returned to bedside care instead of answering phones.

Hudson Headwaters Health Network — 89 offices across New York

41.6% OF REQUESTS RESOLVED WITHOUT STAFF

Ready to Reduce Your Phone Workload by 50%?

Join 4,000+ practices that switched from answering services to CallMyDoc

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Want a deeper look at how these features work together? Read our Complete Guide to AI Phone Automation for Medical Practices for an in-depth breakdown of AI-powered clinical communication.

Works After-Hours or During Office Hours

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One Platform. Every Patient Touchpoint Covered.