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athenahealth Marketplace Partner

AI Phone Automation for Rheumatology Practices on athenahealth

CallMyDoc connects natively with athenahealth — every patient call documented in athenaNet automatically. No message relay, no phone tag, no lost calls.

Native athenahealth Integration — Built for Rheumatology

CallMyDoc is an official athenahealth Marketplace partner. The integration works inside athenaNet — your Rheumatology team keeps their existing workflows while AI handles the phone volume.

Calls documented in athenaNet automatically

No manual message entry for staff

On-call routing matches your athenaNet schedule

Official Marketplace app — no IT setup required

Rheumatology Call Scenarios — Handled Automatically

These are the calls your Rheumatology practice gets every day. CallMyDoc handles them inside your athenahealth workflow.

Biologic medication & infusion calls

Biologic side effect concerns, infusion reaction calls, and prior auth inquiries are documented and routed appropriately — urgent reactions escalated immediately.

Flare management & acute joint calls

Rheumatoid arthritis, lupus, and gout flare calls are captured and documented in athenaNet; calls the patient marks urgent route immediately, and routine flares are documented for your team.

Lab monitoring & medication adjustment calls

MTX toxicity monitoring calls, CBC result questions, and medication adjustment inquiries are handled and documented for provider review.

What athenahealth Practices See with CallMyDoc

29M+
patient calls handled
47%
calls resolved by AI
44
states + DC + USVI
Zero
lost calls, ever
11 yrs
proven track record

Ready to See It Working in Your Rheumatology Practice?

athenahealth Rheumatology practices are live 1–3 days after EMR approval. No IT department required.

Frequently Asked Questions

Does CallMyDoc integrate with athenahealth for Rheumatology practices?

Yes. CallMyDoc is an official athenahealth Marketplace partner. Every patient call is documented directly in athenaNet — your Rheumatology team keeps their existing workflow while AI handles call volume.

How does CallMyDoc handle after-hours calls for Rheumatology?

CallMyDoc answers every after-hours call, routes by what the patient selects, and connects only the calls patients mark urgent to the on-call provider. Everything is documented in athenaNet before callback — your team gets only the calls that truly require them.

How long does setup take?

athenahealth Rheumatology practices are live 1–3 days after EMR approval. Setup includes athenaNet integration, call routing configuration, and on-call schedule setup. No IT department required.